FAQ

Our manufacturing facilities are GMP certified and FDA registered. Here are the certificates get from our manufacturing facilities.（The name of the factories are blurred to protect their privacies）

It usually takes two weeks or shorter. But during peak seasons like (November to January next year), the shipping time may take longer and we appreciate your wait.

You will receive a tracking code and tracking link in the notification email once we ship your products. Generally speaking, we will ship your products in 1 - 3 business days after you place an order.

We offer free shipping for orders over $50, otherwise we charge a flat fee for $4.99 per order. 

We accept Paypal, Visa, Master,  AMEX, Apple Pay, Google Pay, Shop Pay and Installments Payment via Shop Pay.

Our "pay by installments" are powered by "Shop Pay" where if the order amount is between $150 - $17,500 you can split into no interest monthly payments or no interest biweekly if the order amount is $50 - $999.99. For details, you may want to refer to this page.

Generally speaking, it takes 2 weeks for your order to arrive and you can always track your shipment by using the tracking code and link in the "order has shipped notification" email to see where it is. Please email us if you need further assistance.

Our products are backed by 60 days money back guarantee. Please email our customer support along with your order number for assistance.

Please email our customer support along with your order number for assistance.